Radio Repair & Warranty Service
Keep Your Fleet Operational. Expert Repair & Support.
Authorised warranty service and repair for Australia’s leading
commercial radio brands.
Minimise Downtime, Maximise Lifespan
In the harsh operating environments even the toughest equipment eventually needs attention. When a radio goes down, your communication line is broken.
Radio Warehouse is not just a retailer; we are a full-lifecycle partner. We provide comprehensive repair and warranty services designed to get your equipment back in the field as quickly as possible.
The "Authorised Dealer" Advantage
Radio Warehouse is an officially Authorised Dealer / Reseller for Tier-1 manufacturers including Motorola Solutions, Kenwood, Icom, Tait, Hytera, and more.
This distinction is critical.
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Genuine Parts: We use only original manufacturer components, preserving the "Intrinsically Safe" ratings of your equipment where applicable.
- Local Warranty: Unlike "grey market" sellers who ship stock from overseas with no local support, our products carry full Australian Warranties. If it breaks under warranty, we handle the claim locally..
- Certified Technicians: Repairs are conducted by technicians trained on the specific schematics of your device.
Our Service Capabilities
1. Warranty Management: If you purchased your equipment from us and it suffers a manufacturing defect, we manage the entire RMA (Return Merchandise Authorisation) process. We act as your advocate with the manufacturer to ensure a swift resolution.
2. Out-of-Warranty Repairs: For radios damaged by drops, water, or general wear and tear, we offer a transparent repair service.
- Assessment: We inspect the unit to diagnose the fault.
- Quote: You receive a clear cost estimate before any work begins.
- Repair vs. Replace: We provide no nonsense advice. If a repair costs more than the residual value of the radio , we will tell you, rather than charging you for a fix that isn't economical.
3. Legacy Fleet Maintenance: We understand that not every business is ready to upgrade to the latest model immediately upon release. We assist in maintaining legacy fleets, sourcing batteries, antennas, and housing refurbishments for older models to extend their operational life.
Wireless Pacific "Secure Swap"
For accessory failures, we champion the Wireless Pacific accessory ecosystem. Their "Secure Swap" repair philosophy allows for the instant replacement of damaged cables or earpieces without discarding the expensive electronic core, reducing e-waste and long-term costs.
Book a Service
Do you have a faulty unit? Don't let it gather dust. Let’s get you operational again.
Request Repair Authorisation
